[Resolved] Airtel — New sim issue | |||||
I bought the airtel sim on Nov 12 for 50 with new sim offer talk time and other benefits. Sim activation took 1month after many complaints and roundsrounds to the shop. But after activation there is no balance in sim and no benefits promised. When complained cc told me to check with shop again. It is waste of time to talk to cc and hope to solve issue. Don't go for airtel as their support is worst. Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 11 December 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 11 December 2016 We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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