[Resolved] Airtel — No action on my 'request to reverse the wrongly credited balance to someone else's number' | |||
Airtel didn't take any action or acknowledge my following request made on april 27, 2017 through email. — Hi, Please help me by reversing the wrongly recharged talk-time balance. I recharged below mentioned number on april 26, 2017 through paytm. Details: Correct mobile number:[protected] Wrong mobile number:[protected] Amount: 50 Paytm transaction #[protected] Please let me know if you need any further details to do the needful. Thanks, Was this information helpful? | |||
Jun 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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