[Resolved] Airtel — No incoming since may 27th despite of multiple complaints

yyadav96

Address:

122003

Hello, i own airtel postpaid number [protected]. My incoming calls got blocked on may 27th of no reason and without any prior intimation.
I created a support ticket # [protected] same day, followed up with them several times, but no help. Few days later, they gave me another request number 69549848. I have reached them via mobile helpline, facebook, twitter and email but nothing has changed. Taking a new step of shamelessness, they are calling me on my alternate number asking to pay the bill for the services that i was unable to use.
I was unable to book an important ticket because i didn't get any sms for otp confirmation via online banking. Haven't heard anything sensible from them for last 48 days.

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Jul 10, 2018

Complaint marked as Resolved

Nothing has been done by Airtel in order to enable my number back. I'm fully frustrated. It should not take two years for incoming service to be enabled for a mobile number.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2016

Airtel Customer Care's response Dear Mr. Yadav,

This is with reference to your post, dated 12 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 22, 2016

Airtel Customer Care's response Dear Mr. Yadav,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 10, 2018

Updated by yyadav96 Nothing has been done by Airtel in order to help me with this problem.

Jul 16, 2018

Updated by yyadav96 Hello,

This is really annoying that there's no update on this for last 2 years.