Airtel — no indoor service since 19/07/2017. mobile..[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:airtel.com

As there was 'no service" in my house since 19/07/2017, the day of my porting my mobile, airtel engineer, mr. Ravi verman, visited my house at b -55 sector 26, noida & he recommended for installation of booster in my house (As there was almost no signal). Thereafter, i contacted their nodal office on 25 th july & was informed that the needful would be done in 3-4 days... Since then, i have been enquiring the fate of installation on their 121 / 198 customer care numbers & also with their nodal office but all in vain. Thereafter, almost on daily basis, i have been lodging complaints & sending sms / emails to their senior officials. It is highly unacceptable to note that all the complaints are being closed on weekly basis without providing any resolution. I have on record more than 35 mails sent to their various offices & further regret to note that now they have now stopped even sending m the acknowledgments, as per their system. Sch a pathetic state of customer care even after lapse of 65days speaks of detoriating services at airtel.. Will someoneat airtel look into?
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Airtel customer support has been notified about the posted complaint.
Sep 24, 2017
Updated by bhatiavkb
COMPLAINT IS NOT YET RESOLVED .. HOW IT CAN BE MAEKED AS RESOLVED ... IS IT NOT THE MOCKERY OF THIS PLATEFORM ?
Oct 07, 2017
Updated by bhatiavkb
NOREPLY ...NO RESPONSE FROM THE COMPANY TILL DATE
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