Airtel — No internet connection on Broadband. Speed very very less.

Address:Chennai, India

I have Airtel broadband connection ( Rs.499 plan) as of today 21st October, 2020 in Chennai city. Speed should be up to 40MBPS

But from two weeks, speed went down to 1MBPS and even less sometimes. Raised a complaint but the technician did not give any update and DID NOT fix till now. Airtel app says that request is open. No response from Airtel.
I am doing work from home and it is very very difficult to even open Google website.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Oct 22, 2020
Updated by Sravani5
My Service Request number is[protected]
Oct 22, 2020
Updated by Sravani5
Today ( 22nd October 2020) no response from Airtel regarding fix .

Planning to switch to another internet services now.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54484
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information