Airtel — no proper response at airtel store a. s. rao nagar | |||
My wife is using my mobile number for few month on post paid connection. Last month october i visited a. S. Rao nagar branch requesting them to change my post paid to prepaid. They said come on 13th or november, when i visited the branch today, i. E., 18th nov-2017, they say, that the server is down. They said the same in october too. Now i didn't use even a penny or not called a single call. I got a new bill adding the october bill rs.595.76/-, which comes to rs: 1302.58/- I called the customer care and have requested to wave off november's bill and will pay october's bill and have asked them to disconnect my number. She only took the request for disconnecting, and said she can only wave off rs.100/-. Now, this airtel is unnecessarily charging huge amounts all the time, inspite of their airtel store's sole responsibility, they are imposing unnecessary amount on us saying its rental amount, wherein if the number got transferred or converted to prepaid, i would only pay rs: 595.76/- instead they are charging me rs.1302.58/- Now i request you to do me the needful justice. Thanking you Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Charging huge amount on postpaid bill... No proper services. For 15days bill was 299/- for 2days delay payments they are chrgng 100rs..Before taking some they are not informing... How people are using this network I am not understanding...
Reply
Charging huge amount on postpaid bill reason they are not mentioning for 2days bill delay they charged 98rs it's the current bill to charge as much as they need... If it is delay for 1week so you can charge..
I don't know how people are using this network
I don't know how people are using this network
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