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Airtel — no response despite of repeated requests to de installation due to relocation

Airte digital tv id no.[protected], relocation request 88616198. Request raised on 30th april, 2019 at 6pm
Stating that house will be shifted from lig 86 kphb 7th phase to nizampet. Transportation vehicle with house furniture will be started on 2nd may, 2019 at 10 am. Request raised 2 days in advance. We were given assurance and asked to call for assistance no.[protected] - but no body is picking up the call - no response.

They gave two service engineers numbers 1. Peeri [protected] (Switched off) 2. Khadeer [protected]. He says that is not my area.

We around 10 times beged the airtel customer care, spoke to mr. Mahender, ms. Sravani - customer care supervisor. They assured it will be done. Finally we shifted the luggage from kphb colony to nizampet - hyd, we left the airtel dish there.

Till this time 2nd may evening 6-03pm no call from airtel services. This is very pathetic, worst and horrible, ridiculous airtel digital tv services. At least now airtel should respond and resolve this issue - customer name : sk. Saleem, cell no.[protected]
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Complaint Status


[May 03, 2019] Airtel customer support has been notified about the posted complaint.
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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50200
    Pending
    0
    Resolved
    20187
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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