[Resolved] Airtel — No response on my complaint

anks2011

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110076

Hi

I am registered with my mobile number [protected]. I had ported this number and mentioned the address of my company name. Now I went to the store of malviya Nagar to change the address. Since I stay in a paying accommodation that's why I gave my company's address. At the store they changed my address but the name of the company still exist in the bill.

Note:- I want to remove just the company name.

Note:- I dnt want plan or any services to change.

Looking for early redressal as I have to use the bill as proof in my other documentation which is just getting delayed because of airtel slow grievance redressal.

I have been calling you guys, havnt got any revert, you force people to port numbers and then dnt redress the issue. Next I am going to social media on this.

Pls action the request

Regards

Ankita

Was this information helpful?

No (0)

Yes (0)

Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Airtel Customer Care's response Dear Ankita,

This is with reference to your post dated 20 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd