[Resolved]  Airtel — Non affording of credit and net data on recharge of new sim from postpaid to prepaid. Phone [protected]

Sir/madam,
I am to state that i got new sim on account of changing my no. From postpaid to prepaid and recharge for rs.200/-. I did not get talktime amount f rs.106 and 50mb data as per the scheme due to the reason my verification was done after i put my sim in the phone.
In this regard i am to submit that i wad told that verification process takes 24 hours. But due to technical reasons it has taken three days by the airtel and that too after my repeated calls and emails from your merchant office and call center and at last after i requested to refund my money and close my connection.
Now the question is it is non of my fault or your fanchise from whom i sent my request and got a new prepaid sim. It is the failure of your management or your system and procedure.
I therefore request you to credit my account with balance and data immediately so that i can make use of the value i have paid for otherwise i will be compelled to lodge a complain in the consumer forum against you for deficiency in service on part of you.
Hope to receive an immediate and favourable action.
Rakesh kumar chopra,
1384/sector-13,
U. Estate, kurukshetra.
[protected].