[Resolved] Airtel — Non clearance of bill payment | |||
Sir/madam This is to inform you that I had paid my postpaid bill of rs 744 on DEC 13 via the Airtel app. The money has been deducted from my account but I have not received a confirmation message from Airtel about the bill payment. Till date it shows that the last payment is pending. I am attaching the image of the message I received from my bank of the deduction of the money. Kindly look into the matter. Thanking you Yours sincerely Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 January 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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