Airtel — not able to receive incoming sms, outgoing sms, ussd

Dear sir/madam, i am harsha. I am a new airtel prepaid mnp customer who comes from tata docomo prepaid network. I had port-out my docomo network numbers to airtel prepaid network. But there is a problem in airtel port-in number. Now my problem is, after sucessful port-in i am not able to receive incoming and outgoing sms and also ussd not working. There is no problem in incoming and outgoing calls...
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You guys said that the validity of 399 plan is for 84 days but I got it for only 28 days

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