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Airtel — not accepting to do reversal of the wrong recharge

I was trying to do a prepaid recharge to one of my friends number and mistakenly i put one number wrong. Tried reaching out airtel through all the medium possible to help me with the reversal but they are continuously rejecting providing the reason of third party recharge. I accept my mistake but the recharge value is 1700 rupees which is of a great value to me. Please take necessary steps to help me get he reversal.
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Complaint Status


[Feb 01, 2019] Airtel customer support has been notified about the posted complaint.
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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50179
    Pending
    0
    Resolved
    20187
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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