Airtel — not activating data assured by airtel during purchase of sim

Address:	613001
Website:	AIRTEL

2

Re: [|bal|ref51312615|] w h y [protected] not activated??? 3
Draft
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[protected]@airtel.com
Dear lakshminarayanan achchutha ayyar, this is with reference to your e-mail dated 26th july 2017, regarding delay in activation of airtel mobile number [protected]. We understand your concern and apologize for an unpleasant experience. We always try to ensure that our customers get highest quality service through any of our channels. As per your telephonic conversation with the undersigned dated 26th july 2017, this is to apprise you that the above-mentioned airtel mobile number has been activated successfully. For any future assistance, please contact us at [protected]@airtel.com. For future reference you may contact us on 198 toll free number if dialed from airtel number. You may call us to register complaints or query relating to your airtel. Regards, keshav sharma customer experience bharti airtel limited — original message — from: l [mailto:[protected]@yahoo.com] sent: wednesday, july 26, 2017 2:18 pm to: appellate tn; nodalofficer tn; 121; gopal vittal; hyperlink "mailto:[protected]@bharti.com"[protected]@bharti.com; hyperlink "mailto:ceo. [protected]@bharti.com"ceo. [protected]@bharti.com; net; hyperlink "mailto:sanjay. [protected]@in. Airtel.com"sanjay. [protected]@in. Airtel.com; gopal vittal subject: re: re: re: re: re: w h y [protected] not activated??? Dear sirs, thank you for immediate response. One person from mobile no. [protected] contacted me regarding this non-activation of the said sim and agreed to set right thesame within a day i. E. Before 28.7.17. Thank one and all struggling in this issue. On wednesday, july 26, 2017, 11:50:40 am gmt+5:30, l wrote: dear sirs, necessary actions to activate tamilnadu, thanjavur sim [protected] pl. On wednesday, july 26, 2017, 9:15:45 am gmt+5:30, l wrote: why reminder on the 6th day not yet activated. Why????? Is the said airtel sim died? I think the appellate, nodal office and customer care office declared leave from 21.7.17 to 26.7.17. Also, i think, mr. Andrew, ([protected]), tamilnadu, thanjavur airtel nallaiyah complex office also went o
Jul 27 at 11:33 am
L
To:[protected]@airtel.com, [protected]@bharti.com, ceo. [protected]@bharti.com, sanjay. [protected]@in. Airtel.com, gopal. [protected]@airtel.com
Aug 1 at 3:49 pm
I think, another (Trial to) cheat by airtel. (Thanjavur office)
During purchase when paid rs. 450.00, they told that, they will give 84 gb data for 84 days from the date of activation.84 gb data is not yet activated, even after nearly a week of. Activation of sim.
Necessary action now itself, before 6.00 pm on 01.08.2017 pl.
No mobile call. Contact by email only for future ref.

A. Lakshmi narayanan
([protected])

• • to
• [protected]@airtel.com
• [protected]@bharti.com
• ceo. [protected]@bharti.com
• sanjay. [protected]@in. Airtel.com
• gopal. [protected]@airtel.com
• gopal. [protected]@in. Airtel.com
• appellate. [protected]@in. Airtel.com
• nodalofficer. [protected]@in. Airtel.com
• [protected]@airtel.com
• [protected]@in. Airtel.com
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I had sent the following msg on 01.08.2017 at 3.49 pm. No response till 03.08.17- 9.15am
Why this late? Is 01.08.2017 and 02.08.2017 are declared as holidays for airtel? Clarify and further action atleast now itself.

A. Lakshmi narayanan
([protected])

My message on 01.08.2017 3.49 pm for your reference:-

I think, another (Trial to) cheat by airtel. (Thanjavur office) during purchase when paid rs. 450.00, they told that, they will give 84 gb data for 84 days from the date of activation.84 gb data is not yet activated, even after nearly a week of. Activation of sim.
Necessary action now itself, before 6.00 pm on 01.08.2017 pl. No mobile call. Contact by email only for future ref.

A. Lakshmi narayanan
([protected])