[Resolved] Airtel — Not allowing porting sms | |||||
Sir my number is [protected] and I want to port my number to jio. But whenever I request to generate porting code using sms port [protected] to 1900 then sms does not delivered. All other sms are sending successfully but not allowing to send porting sms by airtel. This is clearly misuse of market power and they are clearly deying customer rights. I want this complaint to go to trai and want to take legal action against such type of arrogant mobile operators. I want to port out from airtel and want to continue with jio. Please look into this and take legal action against airtel. Mobile number - [protected] Operator - airtel Name - ravindra parihar Was this information helpful? | |||||
May 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Airtel Customer Care's response Dear Ravindra, This is with reference to your post, dated 29 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Ravindra, This is with reference to your post dated 29 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 02, 2017 Airtel Customer Care's response Dear Ravindra, This is with reference to your post dated 29 March 2017. We were waiting to receive your alteranate contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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