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Airtel — not fixing the problem but charging for channel

Customer id [protected] airtel dth, complain register on 7 June 2019, not fixing and charging unnecessary. Pathetic service. There help line people are only bluffing. Require your help.

I have raised a complain on 7th June 2019 stating not able to view channel, till date no one visited and closed the complain(sr[protected]

Complaint Status


[Jun 21, 2019] Airtel customer support has been notified about the posted complaint.
Updated by Sandeep.2712 Jun 12, 2019
My Airtel DTH is have some problem due to which i am not able to view any channel, for which i have raised a complain (SR[protected] on 7th June 2019 but till date no one from airtel team has came to site to analyse the issue, not airtel bank end team has closed the issue stating it is resolved. No one worked on the issue neither the issue is resolved.
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    Customer satisfaction rating
    23%
    Complaints
    43264
    Pending
    4259
    Resolved
    8744
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
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    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078