[Resolved] Airtel — Not getting benefit of recharge 399 for 56 days it end in 28 days only. | |||
I have done recharge for 399 on May 01, 2017. Transaction id is[protected]. The offer was i will be getting unlimited calls and internet (1gb per day) for 56 days. But since yesterday i am getting my notification that my pack of about to expire and its disconnected today. I am not able to use internet however i am able to make calls. I should be getting benefits for 56 days instead of 28 days on my number [protected] Was this information helpful? | |||
Jul 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 May 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 May 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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