[Resolved] Airtel — Not recharging | |||
I m a retailer in chengalpattu region. My airtel recharge number is [protected]. I called salesman mr. David several times to recharge my airtel mobile. He is not responding to my request. I had requested him to recharge for rs. 5000. But he charged only for rs. 1000. Now today my balance is empty and called him several times to recharge for at least rs. 2000. He said he ll do it within half an hour. After that he is not even responding to my call. I am ready to recharge for rs. 5000 but the salesman doesn't have balance to recharge. If this is the situation, how we, the retailers, can show interest to do a business with airtel. Please do the necessary action to sort out the issue. Was this information helpful? | |||
Jul 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Ms. Shaji, This is with reference to your post, dated 05 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Ms. Shaji, This is with reference to your post dated 05 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Ms. Shaji, This is with reference to your post dated 05 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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