[Resolved] Airtel — offer message came to number was not applicable

rathu93

from Bengaluru, Karnataka

Address:	560068
Website:	www.airtel.in

Hi team,

I have received a message from your team that i have an offer applicable for 399 with unlimited internet and calls for 84 days validity. I just not able to find the same in airtel app, so i called customer care and spoke regarding this. They are telling me i dont have that offer applicable for me. Then why it is coming to me no answer, and they are not ready to connect the call with customer care also.

Am using this sim from past seven offer, really fed up now and dont want to continue with this. If am recharged that amount without confirmation it was a big loss for me.

Pfa for screenshot of message.

Good bye to airtel, such a bad network who wont understand customer value.

Name : ratheesh. M
Number : [protected]

+1 photos

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Sep 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Ratheesh,

This is with reference to your post, dated 22 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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