[Resolved] Airtel — online prepaid recharge failed but amount got debited and still not refunded despite dispute being raised.

 
1 Review
India
 evangelin felicita on Apr 1, 2019
I had done an online prepaid recharge of rs199 on march 11/19. The amount got debited from my bank account but the recharge failed.

I even raised a dispute after one week and received a message that the amount will be refunded in 2-3 weeks. But i still haven't received any refund.

I have also sent a feedback today. I thought the amount will be credited within a week but now i'm doubtful since it's almost 20 days since i recharged.

Kindly look into the matter and help settle the dispute as soon as possible.

Thank you in advance.
Complaint marked as Resolved Apr 2, 2019
The company didn't mail or call me but they refunded the amount to my bank account.

Complaint Status


[Apr 01, 2019] Airtel customer support has been notified about the posted complaint.
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    Airtel - online prepaid recharge failed but amount got debited and still not refunded despite dispute being raised.