Airtel — online recharge failed,but money is still debited

Address:Salem.Veng, Arhuan, Aizawl, Mizoram, 796005
Website:www.airtel.in

I had tried to recharge my airtel prepaid through bank account with an amount af rs 169 (1gb/day and unlimited call) but only get recharge txn id which was stated as initiated but no recharge had been done. Still the amount for the recharge was deducted from the bank account which i used for the recharge process. Please refund or give me the recharge
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My Airtel phone is not working from 6 days.
and also my internet connection is not.working.

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