[Resolved] Airtel — Online wrong recharge reversal | |||
I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found. Date-07/05/2017 Correct mobile number-[protected] Wrong mobile number-[protected] Amount -197 (Data pack-3g/4g recharge) Transaction id[protected] Was this information helpful? | |||
Jun 15, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 08, 2017 Airtel Customer Care's response Dear Sruthi, This is with reference to your post, dated 7 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 15, 2017 Airtel Customer Care's response Dear Sruthi, This is with reference to your post dated 7 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
Comments
They Will Not Do, Only The Company Know To Take The Money for free, Same I Have Go The Issue .
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I am a regular customer of airtel from last 20 years. Today morning I have recharged the wrong mobile number . I have done this recharge in the airtel online recharge official website. So i request you to please shortout this issue as soon as possible.
Date-21-07/2017
My Correct mobile number-[protected]
Wrong mobile number-[protected]
Amount -399 (Unlimited all Local+STD calls with 250MB data. For 4G Handset with 4G SIM extra 1GB data. Validity 28 days. T&C apply. 1GB Happy Hours night data for 4G H/S+4G SIM & 250MB for others(3AM to 5AM))