Airtel — operator selection is wrong

Address:

Kurnool, Andhra Pradesh, 518301

The recharge was done on icici app the bank members are saying that recharge was sucessful and money is transferred to airtel but the airtel members are not agreeing to refund my amount as it for not only my money was gone what will they do with wrong operator i want justice on this they should reflect back my ammout as per law there is no service given by them to me so they are not elgible to take my money my mobile number is [protected] transaction id [protected]