Airtel — overcharged on my bill amount

Dear sir/ madam,

This is with regards to my airtel landline bill airtel number: [protected], i have been requesting the telephone bills on my address from the month of november 2019 to known the details of bill amount and other charges. However the same is not been resolved. Further, we have also raised the complaint with respect to non working of internet on our telephone number [protected] and no action is been taken till date.

As per my current bill plan from the year 2018 till date the amount is rs. 399 per month + gst 18% which comes to rs. 470.82. My bill of 3 months is pending for due payment for which the amounts comes to rs. 1, 412.46.

However, airtel is charging me a late payment of rs. 100 on each bill amount along with gst. If this is been calculated for the 3 months the amount comes to rs. 1766.46.

In this regards, the airtel is showing me a total bill payment of rs. 2726.76 where as the airtel executive at the telephonic conversation are unable to explain.

Therefore, i request you to look into the matters and resolved my issue. Further, due to non working of internet on my telephone number and resolution not provided i need a consideration along with the waver of late payment fee charged on my telephone number.

Further, for any future conversation with respect to this telephone contact me on the below details :
Vikas kankariya,
Mobile : [protected]
Address : #95, jnansehwari appt., flat no. 4, 1st main road, 4th cross, chamrajpet, bengaluru – 560018
Email: vikaskankariya. [protected]@gmail.com

I do not have any other contact details except above, please contact me on this addresses.

Hence, for our due relationship and prompt payments by your customers please do the needful at the earliest.

Regards,
Vikas kankariya
Tel: + 91 [protected] | vikaskankariya. [protected]@gmail.com