Airtel — package some chanel we are not see

Address:

Dhubulia, belpukur, 741125

My id no -[protected]. My name avijit nath (Mobile no -[protected]). It is multi connection. We are long time not seen packege some chanel (Zee tv, zee cinema, &picture etc) full time of may month, 2019. Complain it castomer care but not solve this. After 2ed june recharge ₹680/- & 001 set of box not working seen tv screen recharge now. Already this id balance ₹682/- look this account and show validity of this ammount 22days. I know pack for one month but 22 days? Kindly take nessary action and solve this problem. Thanking you.