Airtel Payment Bank — irctc refund not received

Address:Thane, Maharashtra, 421302
Website:Airtel payment bank

Dear sir,
I have biiked tickets on irctc connect app, date of ticket purchased 04/03/18 mode of payment was airtel payment bank.
Tickets were cancelled on 13/04/18 & refund was rs 3680.
On 15th april, i have received mail that money was refunded to me with following details.
Date of cancellation of e-tickets-13/04/18
Refund processed date-14/04/18
Refund amount-3680/-
Refund reference no-zp56692e047f899
Payment gateway used - zaakpay pg.
For net banking it takes 3-4 working days & for card it takes 3-4 working days.
Previous to this cancellation, i have got refund in 3-4 days, only meaning i am getting that for large amount time for refund is more, it clearly shows company is holding my money to earn interest.
Kindly resolve the issue as early as
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Airtel has rejected my MNP for no reason, i am fed up with airtel now.
I recharged rs 100 on my airtel num [protected] through airtel website 3 days back. bt still same is not updated on my num n balance was deducted n confirmation msg was also came vd txn num n also cmplnt num regardng this frm airtel cstmr care...b still nthng happen

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