[Resolved] Airtel — Payment & deactivation | |||||
I have aitel 4g dongle, last month payment made on 7th march, but my connection was disconnected, hence i went to madipakkam airtel office and given all the proofs (Bank statement, receipt details, merchant debit reference id), still my connection is not enabled, today i had connteced custoemer care office reg my payment, still they are saying not received. Also got call from madipakkam airtel showroom, saying that again come and submit the payment details againg. Also airtel forcing to pay the amount for my account till date (They are expecting to pay the amount even my id was blocked period as well) Had requested connection closed request but they are saying full payment to be done then only can able to close the connection so until my old payment issue resolved till that time i need to pay the money Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 22, 2017 Airtel Customer Care's response Dear Senthil, This is with reference to your post dated 20 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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