[Resolved]  Airtel — Payment demand for no landline connection

Address:Indore, Madhya Pradesh, 452010
Website:airtel.com

Requested for shifting of my landline[protected] on 16/02/2017 Ref. No. 78971628. 5 days time was given. Moved out of premises to new one. 02/03/2017 get a bill adjusted from my advance deposit. 02/04/2017 again billed advance adjusted and now calling for balance of Rs 270.00. After all efforts of 45 days wrote to disconnect on 07/04/2017 in frustration as does it take 45 days ? 20 emails to [protected]@in.airtel.com, Nodal and Appellate but, all are sleeping. Best part my new address on bill has come but, no connection given. Daily chasing for Rs 270.00 is remarkable. I should get refund back or I have to pay not able to understand.
Given advance got cheated as diluted all my advance deposits in fake billing and now calling for difference payment where as I am suppose to get back my funds for unused period i.e. 16/02/2017 onward. Again they will take 7 days to disconnect and will raise one more bill and demand balance money with late fee and new bill funds too. Big cheating practices. Please help me
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May 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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