[Resolved]  Airtel — Payment is not being refund for unsuccessful broadband connection

Address:Gurgaon, Haryana, 122017

I had made payment for 3 months broad band connection from Airtel for amount of rs 3297 on 22Dec 2016. But due to technical issue that connection was not successful so they asked for to submit request online for refund. I had made request online and submitted the cancelled cheque for refund. It's almost one month and Airtel is not able to refund my money.
If I had made payment in 5 mins then why they are not refunding my money.

Guys please do not make payment in advanced and pay only if your connection is successful otherwise go for a another service provider. They even do not provide 2 MBPS in my area and when I was paying the amount they said speed will be 16 MBPS.
Do think twice before choosing Airtel and making payment advanced.

Airtel fixedline number [protected].
Txn Id: [protected]
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May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jan 12, 2017
AMARJEET Kumar Rai's response
Castamar care not service provider Airtel very bead
Verified Support
Jan 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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Jan 25, 2017
Updated by ankur07090
As per your communication I should have received the amount by 25 JAN 2107. Till now I did not receive the amount with in 1 month. Now tell me how you are gonna handle this. I am leaving that house forever and relocating to another city. You people are shame on the name of Digital India. Only churning the interest on my amount.
Now tell how will I receive my amount if I leave that house with-in 1-2 days. Shame on your process and service.

Guys please do not pay in advance to airtel broadband otherwise you will also loose your money. Better try another operator after installation and testing but do not rely on airtel broadband.
Jan 29, 2017
Updated by ankur07090
Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 29 JAN 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
Complaint comments 

Comments

My no [protected] refund balance 349 unlimited call not activet Airtel fast refund castomer Airtel barat Mumbai India

I recharged on 19/12/16 for Rs.149/-, Txn id[protected] for mobile 3G data service, which validity is 15/1/17.But suddenly I found, data balance finished, and Airtel deducted balance from 'Main Balance'?

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