Airtel — payment success but recharge not done

Address:Pune, Maharashtra, 411016

Hi,

Payment success but recharge not done

I have recharged for unlimited local, std and roaming calls along with unlimited all local+std+national roaming calls (Non-commercial use), 1.4gb 3g/4g per day, 100 local+std sms/day. T&c. From airtel.in login online for rs.448/- on 15-oct.-2018. Rs.448/- amount got deducted from my hdfc bank but pack not activated even i have not received any sms from airtel regarding recharge pack. Please find below details for the same and activate my recharge. Very very urgent...

Mobile no. [protected]
Bank : hdfc
Date : 15-oct, 2018
Amount : 448/-
E-mail: [protected]@gmail.com
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Airtel customer support has been notified about the posted complaint.
Oct 15, 2018
Updated by Piyush_13
Please resolve it as soon as possible
Complaint comments 

Comments

I had a airtel number [protected] which was lost and now that number is using by another person, he doing such a harass activities using that number for my contact,
He is doing some vulgar activities using my number
Also he giving sex abuse content using calls and whatsapp
so pls block that number and help me
Today I have charged Rs. 20 for Bhakti sagar portrate without my permission. Airtel deducted amount from my main balance whereas I did not register for any service.

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