[Resolved]  Airtel — Phone connection - Phone No.[protected]

Address:Madurai, Tamil Nadu, 625007
Website:-----

The connection was provided to me last month (Dec 2016) by one Mr Kumaran, Marketing Officer. He canvassed stating that upto March 2017, it is free and on charges will be levied.

However I was informed thro' SMS about 15 days followed by reminders that a Bill for Rs 1102 has been raised and it has to be paid on or before 12 01 2017. I tried to contact Mr Kumaran twice earlier but failed. Today I contacted him and simply and repeatedly told me to contact 121. I tried to contact 121 also but could not establish contact.

In any case, pl do not expect me to pay the Bill as it goes against ur promise (made by Mr Kumaran). Further, I requested him to come again regarding connection of some more devices ( he told me upto five devices can be connected). So far he has not turned up.
Pl help me regarding Bill as well as the other point without further delay.
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Mar 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jan 12, 2017
Updated by Eswaran B V
In my complaint message, in second line please read 'no' in the place of on
Verified Support
Feb 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Hi Team,

airtel executive bearing mobile number [protected]. is blackmailimg to pay excess amount on deactivated land line number by transferring to their own account, . I have a recorded conversation of that communication.,

Please look into it.

Thanks & Regards,
Pavan Yennampelli
91-[protected]

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