[Resolved]  Airtel — please deactivate my 540 mb data booster asap

Address:Bangalore, Karnataka, 560029

I am rahul, holding an airtel no. [protected] since 2012. I have been paying bills on time. Bill cycle is 20 to 19.

I must say your support executives at 121 are good for nothing. You have no good reason to be so unprofessional. How difficult is it to process a customer's request.

I request you to deactivate 540 mb data booster on my number asap. Can't find that option in my airtel app.
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 14, 2017
Mohammed shamshuddin khan's response
Refound amount
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Echo problem; I can hear my own voice, Also calls gets disconnected in middle of call.
[protected]
Airtel Customer Care's response, Jul 20, 2017
Verified Support
Dear Customer,

This is with reference to your post, dated 19 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 19 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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