[Resolved]  Airtel — Poor airtel network in my building

Address:500090

Hello Airtel,

I am a long term customer to Airtel since 2004. I have been residing in Pragathi nagar since last 5 months and have been facing very poor network of Airtel nearby my premises. Sometimes the signal lost completely when I am in my apartment. I have raised many complaints with Airtel customer care but all gone in vein. No proper communication from Airtel. Am frustrated with this network issue as some times I do not receive important calls which has put me in risky situations . I request Airtel to come to my premises and check the issue and come up with a permanent solution. Many of our apartment owners use Airtel and they too face the network problem all the time.

Here are my details:
Satish
Flat: 104, plot: 70 & 71, Prashanthi golden hills, near Bharath Gas godown, Pragathi nagar, Hyderabad, telangana- 500090

Phone: [protected]

Regards,
Satish
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Jul 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2017
Airtel Customer Care's response
Dear Satish,

This is with reference to your post dated 28 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 06, 2017
Airtel Customer Care's response
Dear Satish,

This is with reference to your post dated 28 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hello Airtel,

I am a long term customer to Airtel since 2007. I have been residing in Hazra Road since last 10 months and have been facing very poor network of Airtel nearby my premises. Sometimes the signal lost completely when I am in my apartment. I have raised many complaints with Airtel customer care but all gone in vein. No proper communication from Airtel. Am frustrated with this network issue as some times I do not receive important calls which has put me in risky situations . I request Airtel to come to my premises and check the issue and come up with a permanent solution. Many of our apartment owners use Airtel and they too face the network problem all the time.

My Complain no is 76781773
Regards

Anup Agarwal
15/2/1 Deodar Street
Kolkata - 700019

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