[Resolved] Airtel — poor network coverage in challaghatta area of bangalore | |||
I have raised complaints 3 times regarding network issue but the technician just closes the request without doing anything. Complaint numbers: 77890474 [protected]Re-opened) Bsnl provides excellent network coverage in the same area, but in case of airtel network received is only 2 out of 5 levels and that too keeps on fluctuating leading to call drops and breaking voice. This problem has started since last 3 months, before which the network was fine. Desired resolution is that airtel solve this issue and their technicians stop committing fraud by automatically closing the request everytime. They never visit the address where problem has occurred. They call and ask if i am still facing the problem and even if i say yes, they would close the request. If airtel fails to resolve this i would go to consumer court and port my 2 postpaid numbers to other telecom operator. Was this information helpful? | |||
Sep 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Airtel Customer Care's response Dear Brijesh, This is with reference to your post, dated 23 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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