Airtel — Port Out Requested Rejected stating contractual obligations

Address:

Ambernath

@Airtel rejecting my MNP application
I am using airtel no. 976922**** (Maharashtra) for the last 10 yrs . And i want to change my mobile operator via MNP from airtel to *****.
And i went to ***** show room and i submit my id proof and porting charges.

But i receive a message from ***** that Airtel mobile operator reject your porting . Because of Contractual obligation. Actually in my case there is no contractual obligation with Airtel because mine was an individual normal postpaid connection. they are simply delaying my complaint saying somany lies. MNP is a customer right but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has responding . Please. Help me sir