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Airtel — porting failure

Already 10 days are passed since i applied for porting from aircel to airtel and still no signal.
Even if i check status in mnp website, getting result as not found.
Even if i call to customer care of airtel their replay is the worst you can expect that is no information is available in the status or go and apply it again.
Once they are saying your request got cancelled so ask in airtel store, if there i am asking they just to wait for some more days max of 1 week but it's already 10 days and no signal or information on alternative number.

Complaint Status

[Mar 17, 2018] Airtel customer support has been notified about the posted complaint.
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    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078