[Resolved] Airtel — Postpaid Connection not working | |||||
I recently port to Airtel from Aircel, activated my account 10 days back and it was working for a day(only outgoing, incoming never worked), after that it is not at all working no incoming or outgoing, their customer care response has been paethetic. It's been a week since I don't have mobile service. Note: I already produced alll the required docs. my alternate number is : [protected] Was this information helpful? | |||||
Feb 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 January 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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