[Resolved]  Airtel — Postpaid Connection not working

Address:600091
Website:www.airtel.in

I recently port to Airtel from Aircel, activated my account 10 days back and it was working for a day(only outgoing, incoming never worked), after that it is not at all working no incoming or outgoing, their customer care response has been paethetic. It's been a week since I don't have mobile service.
Note: I already produced alll the required docs.
my alternate number is : [protected]
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Feb 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jan 21, 2017
Updated by Palanivel Gopal
My postpaid mobile number is [protected]
Jan 21, 2017
Updated by Palanivel Gopal
no response from airtel i submitted the documenets for the second time still not working
Verified Support
Jan 22, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 January 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 January 2017.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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