[Resolved] Airtel — Postpaid Fraud

gvishnug

from Bengaluru, Karnataka

Address:	560030
Website:	Airtel. In

Hello, last month one of executive from Airtel called me and told, they can give me a 499 plan which is having 7gb of Internet free every month, 100 L/N SMS free, roaming incoming free. She told me that it's 549 plan with Rs.50 off. So I decided to apply MNP and change to Airtel. But now I am getting only 2 GB Internet and its 549 plan and not 499. I am cheated. Please help me from this fraudsters or help me to apply for number portability. Thanks

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Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 28 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

AnkushChoudhary

from Rohtak, Haryana

Sir please help to understand this. Looking like a normal consumer is being looted by this company. Have a look at my bill sir. Same plan 499rs and no extra usage but bill is different on both month, how that can be possible. First two are from previous month and next one are from this month.