Airtel Postpaid — no network despite of two towers in my location

Address:

Morbi, Gujarat, 363641

Hello [protected] is my airtel postpaid number...
My location area is : 2 pran nagar, near nilkanth vidyalaya, ravapar road morbi 363641 gujarat india..
In this particular location no network issue continues.. I did lots of complains...in airtel open network app showing two towers and wxcellent network but in my area all customer having same problem..
My complain ref no from airtel is: 87361554.
I did complain on 30th august 2018. But no resolution yet..
So kindly do the necessary steps for the resolution of problem