Airtel — postpaid plan suddenly changed

SarbaniGhosh06

from Delhi, Delhi

Address:

3 B STATION ROAD DHAKURIA, DHAKURIA, Kolkata, West Bengal, 700031

All of a sudden without prior notice my postpaid plan has been changed. I have charged exceptionally higher than my previous plan. Please help me.

My unbilled amount is showing more than 430 rupees as I was previously using 99 plan. i have the recording with the executive he also confirmed that, as per new rule they have changed the plan. My question is without any prior notice how they can change my plan?

And also I am unable to port untill I pay the amount. Please help me.

The same happened with me and my wife.

I am attaching the image screenshot below. For reference..

+1 photos

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Airtel customer support has been notified about the posted complaint.