[Resolved] Airtel — Prepaid excess | |||
The charges earlier for SMS was Rs 0.45. Now AIRTEL debits Re 1, sends a message of balance after deducting . But additionally they deduct Re 1 more silently, fow which ne message comes. In the last 5 days I lost Rs 12 this way. TOTALLY UNBELIEVABLE< TERRIFIC METHOD> Was this information helpful? | |||
Jan 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 13, 2016 Airtel Customer Care's response Dear Mr. Raju, This is with reference to your post dated 13 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 18, 2016 Airtel Customer Care's response Dear Mr. Raju, This is with reference to your post dated 13 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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