[Resolved]  Airtel — prepaid mobile charges not done

I got airtel sim at sastra university on 20\07\17. They had a prepaid pack for 445 rs. They said give ur aadhar i would activate immediately. So i gave. Said it will b active within half an hour. Believing them i started to my residence at chennai. But after coming here i foundout that free talk time and data recharge not done by the airtel agents. I felt cheated, an amount of rs 445/- has been paid by me without any charge in my account. Pls help
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 26, 2017
Updated by anuairtel
At Chennai Airtel they said u have to resolve at Thanjavur . My son is studying there. He said Airtel had only a temporary camp at the entrance of Sastra, so he said there is no one available from Airtel there to lodge a complaint. I felt dejected n cheated. Pls help me
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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