Airtel — prepaid mobile number is in someone else name

 
1 Review
 Shipra Paliwal on Jul 15, 2018
With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

I want the update on this matter on priority basis.

Thanks,
Chetna Paliwal

Complaint Status


[Jul 15, 2018] Airtel customer support has been notified about the posted complaint.
Updated by Shipra Paliwal, Jul 15, 2018
With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.

I want the update on this matter on priority basis.

Thanks,
Chetna Paliwal
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    Airtel - prepaid mobile number is in someone else name