Airtel — prepaid number deactivated and could not activate during grace period

Address:Chennai, Tamil Nadu, 600040

Hi,
My airtel prepaid number has been deactivated on 27th november 2018. I recharged again on dec 1st 2018 yet i couldn’t get any signal in my phone. When i reached out to customer care center in anna nagar in person, they didn’t help in any way.
Kindly help to reactivate my airtel number. I am even willing to change my prepaid to postpaid number. Please help to do the needful.
Please contact me at [protected]@yahoo.com

Thanks,
Radhika
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