Airtel — prepaid recharge done on wrong number by myairtel app

Respected Sir,

From My Airtel Payment App I Wanted To Recharge Other Number [protected] Plan Of Rs 498 On 25 august 2018 But Wrongly Recharge Made For the number [protected]. The said number [protected] is a number I don't know. He ce I request for Reversal of the Money Back In My Airtel App Account from where the transaction was processed.

Transaction id[protected]
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Airtel customer support has been notified about the posted complaint.
Aug 28, 2018
Updated by Manisha Sikaria
I have been trying to contact the number where the recharge was done but the number is switched off. Kindly help resolve the matter expeditiously.
Sep 04, 2018
Updated by Manisha Sikaria
Haven't received any response to my complaint yet.
Sep 20, 2018
Updated by Manisha Sikaria
No revert from the company yet. The airtel people do not even recognize and consider human errors.

Really too disappointed.
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