[Resolved] Airtel — Previous balance is not adding in next recharge

hetesh kumar

from Allahabad, Uttar Pradesh

Address:	Rohtak, Haryana, 124001
Website:	AIRTEL

Dear sir,
I am hitesh kumar my airtel contact no is [protected] in my this no approx 11000 sec (L+s) is balance whose expiry date is 10/05/2017 today recharge this no with 96 which gets 20000 sec (L+s) but not add previous balance seconds. As per airtel scheme if recharge before expiry date than previous bal is also addition but company not add this bal. Plz add this bal. Other wise i take the action against tour company in consumer form and also publish in newspaper so add this bal my contact no is [protected]

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May 10, 2017

Complaint marked as Resolved

my email id is : [email protected] contact no is 8683050024

Airtel customer support has been notified about the posted complaint.

May 11, 2017

Updated by hetesh kumar today I receive a call from airtel representative but I am not satisfied . plz as soon as solve this problem

Verified Support

May 12, 2017

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 09 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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