[Resolved]  Airtel — Product: office 365 plan name:- office 365 small business premium

Address:Jodhpur, Rajasthan, 342006
Website:www.airtel.com

Sir

They had discountine my service without any adequate reason as on 23/06/2016.
Without providing reason in mail at that time i had advance payment of rs 1328/-.

By continuning follow up of from 23/06/2016 to 12/07/2016 they are unable to retrive my services a breif of all mail communication along with timming is narrated below.

23/06/2016 @ 5:31 pm by mail datasupport & cloudsupport
24/06/2016 @ 2:42 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com
25/06/2016 @ 9:58 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com
25/06/2016 @ 10:09 pm by mail deepak. [protected]@airtel.com;
25/06/2016 @ 11:25 am by mail [protected]@airtel.com
27/06/2016 @ 11:11 am by mail enterprise. [protected]@airtel.com
27/06/2016 @ 12:43 pm by mail deepak. [protected]@airtel.com (Finally i told him to refund my money)
13/07/2016 @ 4:36 pm by mail deepak. [protected]@airtel.com, enterprise. [protected]@airtel.com, [protected]@airtel.com, rajendra. [protected]@airtel.com, rupendra. [protected]@airtel.com, shailesh2. [protected]@airtel.com, asha. [protected]@airtel.com, [protected]@airtel, com, [protected]@airtel.com (I warn all airtel team for stict court action for not refunding my outstandng amount and continuing billing without providing any services.

Than i told them to discountiune my services and ask them for refund as on 13/07/2016.

Despite of providing any reply and services they are continuosuly charing me for the services that have not been provided by them.

Sir i have all trail record of mails & communication.
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May 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Airtel Customer Care's response
Dear Ankit,

This is with reference to your post, dated 04 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 08, 2017
Airtel Customer Care's response
Dear Ankit,

This is with reference to your post dated 4 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I had purchased SIM card on 28/03/2017. But still the card is not activated. I have been contacted to you gallery as well as your customer services but the executive doesn’t give satisfied.
Soo do the needfull as soon as possible.

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