[Resolved] Airtel — Product: office 365 plan name:- office 365 small business premium | |||||
Sir They had discountine my service without any adequate reason as on 23/06/2016. Without providing reason in mail at that time i had advance payment of rs 1328/-. By continuning follow up of from 23/06/2016 to 12/07/2016 they are unable to retrive my services a breif of all mail communication along with timming is narrated below. 23/06/2016 @ 5:31 pm by mail datasupport & cloudsupport 24/06/2016 @ 2:42 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com 25/06/2016 @ 9:58 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com 25/06/2016 @ 10:09 pm by mail deepak. [protected]@airtel.com; 25/06/2016 @ 11:25 am by mail [protected]@airtel.com 27/06/2016 @ 11:11 am by mail enterprise. [protected]@airtel.com 27/06/2016 @ 12:43 pm by mail deepak. [protected]@airtel.com (Finally i told him to refund my money) 13/07/2016 @ 4:36 pm by mail deepak. [protected]@airtel.com, enterprise. [protected]@airtel.com, [protected]@airtel.com, rajendra. [protected]@airtel.com, rupendra. [protected]@airtel.com, shailesh2. [protected]@airtel.com, asha. [protected]@airtel.com, [protected]@airtel, com, [protected]@airtel.com (I warn all airtel team for stict court action for not refunding my outstandng amount and continuing billing without providing any services. Than i told them to discountiune my services and ask them for refund as on 13/07/2016. Despite of providing any reply and services they are continuosuly charing me for the services that have not been provided by them. Sir i have all trail record of mails & communication. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Ankit, This is with reference to your post, dated 04 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 08, 2017 Airtel Customer Care's response Dear Ankit, This is with reference to your post dated 4 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Soo do the needfull as soon as possible.