[Resolved] Airtel — Raising bills after payment made | |||
Hello I had an airtel post paid connection, which i changed to prepaid basically because of very high bills of late. At the time of conversion at Sector -7, Panchkula, Airtel office, I paid the amount pending which I was told to pay by the person running the outlet. Thereafter again some amount was told to be due which also I duly paid. This was sometime in the month of Aug 2016. Now today ie on 13 Oct again I am getting a call from Airtel that i have a due of Rs 116- towards Airtel. Such unscrupulous practice by a so called Number 1 company of India is unthinkable. Was this information helpful? | |||
Nov 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 18, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 October 2016 We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 18, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 October 2016 Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtelpresence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54496
Pending
0
Resolved
21957
View all 54496 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment