Airtel — receive sms for upgrade monthly plan without consent

Address:Thane, Maharashtra, 421301

Today i received below sms from airtel

"dear customer, starting 25-nov-18, your airtel mobile 977381* will be upgraded to an unlimited calling plan with 5gb data at just rs.299/month. Not only this, you get 100 sms/day and rs.50 discount for 12 months. To check other plans, click www.airtel.in/infinity"

My question is how can you change my monthly plan without my permission?

I don't want to upgrade my monthly plan. Kindly take necessary action on urgent basis

Prajyot mane
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Nov 23, 2018
Updated by maneprajyot
Worst service by airtel... No reply yet...
Dec 02, 2018
Updated by maneprajyot
Still waiting for revert.. Worst service by airtel
Complaint comments 

Comments

Still i have not received any reply from airtel
Reminder 3

No reply yet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information