[Resolved]  Airtel — Recharge for 4g rs.349 but getting 3g

Address:632001
Website:Air tel

On 27.5.2017 i have recharged for 4g rs.349 data plan for 28 days. But i could get only 3g data. So i contacted 198 several times for the past 3 days. But of no use. They are telling lame reasons and every time they are giving some convenient excuses. Till now i am getting only 3g data. Why should i pay higher charges and get lower service?
Can anything be done at the earliest to settle the issue?
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Jul 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Airtel Customer Care's response
Dear Mr. Purushothaman,

This is with reference to your post dated 29 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

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Demo
Plz help me i have missed no plz send me the no or reacharge to my mobil my no is [protected]

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