[Resolved]  Airtel — recharge related - airtel dth service provider

Address:100 feet road, Sangli, Maharashtra, 416416

Dear Sir,
I had recharged Rs 710 for Airtel Dish Tv on 25th August 2019 but recharge is not creditied into my account. I had raised complaint on 25th itself but they had closed my compliant without intimating me as Transaction declined.
I had sent 10-15 mails to customer care and Nodal officer but till date they are not confirming status on mail.
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Sep 19, 2019
Complaint marked as Resolved 
Company till date not doing anything. Continuously I am the person following to companies team. Even though they are till not replied mail also. Also I request to you if possibly you peoples are able to sort out the matter and if Airtel service providers are take serious to you peoples then and then you can resolve the complaint or suggest me accordingly.
Airtel customer support has been notified about the posted complaint.
Sep 16, 2019
Updated by Indrajeet Bhosale
Very disappointing thing is that Nodal officers are not replied to mail from last 7 days even though mails are written more than 10 times.
Sep 16, 2019
Updated by Indrajeet Bhosale
Also note that old complaint has already closed for same issue they are raising new complaint and closed on next day as resolution “ we are proceed with recharge and it will credited into account on next day .

When I asked about recharge account they are again open complaint which has already resolved as we are unable to proceed your recharge .
Sep 16, 2019
Updated by Indrajeet Bhosale
It’s totally fake procedure. They are unnecessarily harassing to the customer.
Sep 16, 2019
Updated by Indrajeet Bhosale
I am requesting from last 7-8 days only for written mail as per complaint raised by me but they are not able to give me mail for Recharge is unsuccessful.
Then and then I will be able to take up matter with particular bank.

But all are fake people’s are sitting over there and not replied to my mail .
Sep 19, 2019
Updated by Indrajeet Bhosale
I think this link utilised for consumer complaints is fake. No any call received from concern complaint raised company and complaint status shows resolved. I think Airtel is not taking serious this web site . Ok I don’t have any problem but now we will definitely meet consumer care jurisdictions court at Sangli.
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